Welcome to Elite Chems.
By accessing and using our website, you agree to be bound by the following terms and conditions.
These terms set forth the legal framework governing your interaction with our company and ensure a clear understanding of our policies and practices.
Order Acceptance and Rejection Policies
Order Acceptance:
All orders placed with Elite Chems are subject to acceptance.
We reserve the right to accept or reject any order at our discretion.
Factors that may influence this decision include:
- Product availability
- Verification of payment
- Compliance with applicable laws and regulations
Order Rejection:
Elite Chems reserves the right to cancel any order that does not meet our terms or if there is a reasonable suspicion of misuse.
In such cases, we will notify you promptly and issue a full refund for any payments received.
Return and Refund Policies
Returns:
Due to the nature of research chemicals, returns are only accepted if the product received is incorrect or if there is a defect in the product.
All return requests must be submitted within 7 days of receipt, accompanied by photographic evidence of the issue.
Refunds:
Upon approval of a return request, a full refund will be issued to the original payment method.
Please allow a few business days for the transaction to be processed.
Shipping costs are non-refundable unless the return is due to an error on our part.
Privacy Policy Regarding Customer Data
At Elite Chems, we are committed to protecting your privacy.
We collect and process customer data in accordance with applicable data protection laws.
Data Collection:
We collect personal information necessary for processing orders, including your name, contact details, and payment information.
This information is collected through secure channels and is used solely for the purpose of fulfilling your order and enhancing your customer experience.
Data Security:
We implement stringent security measures to safeguard your personal information against unauthorized access, disclosure, or misuse.
Our website is equipped with advanced encryption protocols to ensure the confidentiality and integrity of your data.
Data Sharing:
Elite Chems does not sell or share your personal information with third parties, except as required to process your order (e.g., with shipping providers) or as mandated by law.
Data Access:
You have the right to access, update, or delete your personal information at any time.
For assistance with your data, please contact our support team at sales@elitechems.eu.